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AI EngineerAgentic AIRAG · Data Platforms

Building EnterpriseAI Agents ThatShip to Production

I'm Nguyễn Hải Lâm — AI Engineer at Viettel Cyber Security. I design and build production-grade agentic systems, multi-tenant RAG platforms, and the data infrastructure that powers them.

3+
Years in AI Engineering
5+
Organizations
1M+
Records Processed
National AI
Olympiad 2025
Trusted by teams at
Viettel Cyber SecurityAIZHBLabĐấu ThầuPTIT IECHuaweiVTV3 OlympiaIEEEViettel Cyber SecurityAIZHBLabĐấu ThầuPTIT IECHuaweiVTV3 OlympiaIEEE
What I Do

Crafting AI as software,
not as a parlor trick.

Four overlapping practices I bring to every engagement — from the first whiteboard sketch to the dashboard you check at 2am. Each one ships with evals, observability, and a runbook.

Evals includedCost-awareProduction-grade
01
Agentic AI Systems

Multi-agent platforms with LangGraph, MCP and tool use — engineered for real business workflows, not just demos.

Available
02
LLM Applications

Production LLM products on OpenAI, Llama, Claude — with evals, guardrails, cost control and proper observability.

Available
03
RAG Infrastructure

Multi-tenant RAG platforms — parsing, chunking, embeddings, hybrid search, reranking and retrieval QA.

Available
04
Data & Backend

FastAPI services and Spark / Kafka pipelines — clean architecture, async by default, scales calmly.

Available
Cubist portrait

About Me

Nguyễn Hải Lâm — AI Engineer at Viettel Cyber Security, based in Hanoi. Bachelor of Artificial Intelligence (PTIT, GPA 3.45/4.0), IEEE author, and a National AI Olympiad 2025 winner.

3+ years across 5 organizations shipping agentic platforms, multi-tenant RAG, and data infrastructure — from research to product to production. Past lives include AI Engineer / PM at AIZ, LLM engineer at HBLab, legal AI at Đấu Thầu, and teaching assistant at PTIT IEC mentoring 200+ students.

Agentic AILLM EngineeringRAG SystemsData EngineeringBackend EngineeringAI PlatformMulti-AgentProduction AIResearch → Product

Experience

  1. Viettel Cyber Security
    Artificial Intelligence Engineer — Enterprise AI, LLM apps, security
    2026 – Present
  2. AIZ
    AI Engineer / Project Manager — Multi-Agent, LangGraph, multi-tenant RAG
    2025 – 2026
  3. HBLab
    Junior LLM Engineer — Google ADK, AI testing agent, test generation
    2025
  4. Đấu Thầu Ecosystem
    Junior AI Engineer — Legal AI, hybrid search, multi-agent RAG, MCP
    2024 – 2025
  5. PTIT IEC
    LLM Engineer — Research, AI teaching assistant, AI education
    2023 – 2025
How I Work

A calm, repeatable process.

Same loop, every project. It bends with the problem but never breaks the discipline.

01
Discover

Understand the user, the data, and the unfair business edge AI should create.

02
Design

Sketch the system — prompts, retrieval, evals, latency budget and failure modes.

03
Build

Ship a thin vertical slice fast, then harden with tests, logs and dashboards.

04
Iterate

Measure with real users, kill what doesn't work, double down on what does.

Proficiency

Where I'm sharpest.

Agentic AI · LangGraph · MCP95%
LLM Engineering & Evals93%
RAG & Vector Search (Qdrant / Pinecone)92%
Python / FastAPI Backend90%
Data Engineering (Spark / Kafka)85%
DevOps & Observability80%
12+
RAG systems
8
Production agents
99.9%
Service uptime

Featured Projects

Enterprise Multi-Agent Platform

Enterprise Multi-Agent Platform

Agentic AI · LangGraph · MCP

Production-grade multi-agent platform with tool calling, inter-agent communication, and multi-tenant orchestration for enterprise workflows.

LangGraphLangChainFastMCPFastAPI
Read more
TestGen — AI QA Agent

TestGen — AI QA Agent

Agentic AI · QA Automation

Agent that reads PRD/SRS and auto-generates test cases, slashing QA time, lifting coverage, and standardizing the test process.

Google ADKSeleniumAppiumPython
Read more
AMI Chatbot — RAG Assistant

AMI Chatbot — RAG Assistant

RAG · LLM · Production

Production RAG assistant for PTIT — real-time knowledge retrieval over institutional data, deployed for thousands of students.

LangChainQdrantFastAPIMongoDB
Read more
GitHub Analyzer — Data Platform

GitHub Analyzer — Data Platform

Data Engineering · 1M+ records

Large-scale pipeline analyzing 1M+ GitHub records — streaming ingestion, lakehouse storage, and analytical queries.

SparkKafkaDuckDBMinIO
Read more
Enterprise RAG Platform

Enterprise RAG Platform

RAG Infrastructure · Multi-Tenant

End-to-end RAG infrastructure — parsing, chunking, embeddings, hybrid retrieval and reranking with strict tenant isolation.

QdrantPineconeFastAPIPostgreSQL
Read more
HimLamTech — AI Career Platform

HimLamTech — AI Career Platform

Software · AI Product

AI-assisted career platform: resume parsing, job matching, and career recommendations powered by vector search.

NextJSFastAPIQdrantPostgreSQL
Read more

Tech Stack

AI / LLM
OpenAILangGraphLangChainLlamaIndexAutoGenGoogle ADKFastMCP
Data
SparkKafkaPostgreSQLQdrantPineconeMongoDBRedisMinIO
Backend
FastAPIPythonDockerNginxRabbitMQ
Observability
LangFuseLangSmithPrometheusGrafana
Research
IEEE AuthorAgentic AIRAGRLSynthetic DataUML Generation

Awards & Achievements

National AI Olympiad 2025

Hội Tin học Việt Nam
Posts and Telecommunications Institute of Technology

Northern Regional AI Olympiad 2025 — 3rd

Northern Region, Vietnam
Top finisher in Northern regional bracket

First Prize — VietFuture 2024

VietFuture
National innovation competition

Third Prize — VNU AI Hackathon 2024

Vietnam National University
AI hackathon, third place finalist

Top 10 — Huawei Seeds For The Future 2023

Huawei
Selected from a national applicant pool

Road To Olympia 21

VTV3 — Vietnam Television
Đường Lên Đỉnh Olympia, season 21 contestant

Engineering Philosophy

  • Treat AI as software engineering, not magic.
  • Build for real users in production, not for demos.
  • Prefer simple systems that scale over complex hype.
  • Optimize for reliability, observability, and impact.
  • Move from research to product — and keep shipping.
Kind Words

What collaborators say.

"Hải Lâm thinks about AI the way good engineers think about distributed systems — evals, latency, observability, cost. Calm execution, every time."
SE
Senior Engineering Lead
Viettel Cyber Security
"He owned our multi-agent platform end-to-end. LangGraph, MCP, multi-tenant — production-grade from day one."
PD
Product Director
AIZ
"Rare combination: research depth, product taste, and the discipline to ship. Our QA agent shipped in weeks, not quarters."
TL
Tech Lead
HBLab
Writing

Notes from the workshop.

Field notes on building AI systems that survive contact with real users — from retrieval edge cases to agent failure modes.

Read all essays

Frequently asked

What kind of engagements do you take on?

Agentic AI platforms, multi-tenant RAG infrastructure, LLM products, and AI-heavy backends. Greenfield builds or rescuing AI prototypes that need to ship to production.

Do you work remote or on-site?

Based in Hanoi. I work full-time at Viettel Cyber Security and collaborate remotely with selected teams across Vietnam, SEA, and EU/US time zones.

What's your default stack?

LangGraph + FastMCP for agents, Qdrant / Pinecone for retrieval, FastAPI + Python on the backend, Spark / Kafka on data, LangFuse + Grafana for observability.

Can clients trust you with production AI?

Yes — production systems at Viettel Cyber Security and AIZ, 1M+ records processed in data pipelines, IEEE-published research, and a national AI award. Engineering discipline backs every shipped feature.

Let's Build Intelligent Systems Together